*All Clad Home sofas are fully customizable including thickness of seat cushion, height of arms, etc.
*Once an order is placed and paid, customers will receive a sketched rendering of their order to approve before it goes into production.
*Order your 5 free swatches (limit 5) from the drop down fabric menu above by clicking the grey "SWATCH" button beneath each desired fabric to automatically add it to your cart.
*Customers may also provide their own COM (customer's own material.) Email us your desired dimensions for a yardage quote.
*Furniture ships within 7-8 weeks from date of payment. Allow 7-10 days for long distance transit.
*It falls upon the customer to order furniture in the correct size by first measuring all doorways, corridors, stairways, and elevator cabins.
* We can convert almost any sofa or sectional into a sleeper sofa!
* In order to conceal the sleeper mechanism, the sofa frame beneath the seat cushion can only be 10"-11" tall max, and leg height can only be 2" tall max.
* Should you decide to place an order with us, we will provide you with a sketch for approval to sign off on all the details and dimensions before your order goes into production.
* We'll help you determine the best proportions for converting your preferred sofa style into a sleeper sofa!
Furniture production lead time is 7-8 weeks plus 1-2 weeks for long distance transit if needed. Highly customized designs may require an 8-12 week lead time.
Curbside delivery within Los Angeles is $80 for one item. Cost may increase with multiple items. Inside deliveries, including a two-man crew and unpacking, is $130 within Los Angeles.
Curbside delivery to Greater CA (outside the LA area) is $350. This may increase with sectionals or multiple items.
Curbside delivery for out-of-state customers in the continental US is $600 for a single item and may increase with sectionals or multiple items. We always strive to ship your order at the MOST reasonable rates possible. If you prefer inside delivery please contact us to obtain a quote.
Long-distance deliveries must be thoroughly unwrapped and inspected by the receiver before signing off on the bill of lading and releasing the driver. Any transit damage discovered after the fact and not noted in writing on the bill of lading will preclude a damage claim. For minor damages, we will always work with you to repair from afar. If you feel your item has sustained major damage that is unfixable, refuse the delivery and send it back with the driver.
We personally inspect every item to ensure that it meets our quality standards before it leaves the factory. In the rare event that you wish to return your unsoiled and undamaged furniture within 14 days, please email email@example.com with order details for a return authorization. All furniture is custom made to your specifications, so once payment has been made, there are no cancellations. In the rare even that you need to return your item in perfect condition, we must charge a 45% restocking fee. Customers are responsible for all associated shipping charges and outgoing shipping fees will not be credited.
We're confident you'll be happy with your Clad Home purchase! If you have any questions at all, just contact us and we'll help you get all the details just right.
It falls upon the customer to order furniture in the correct size by first measuring all doorways, stairways, corridors, and elevator cabins. It is the customer's responsibility to order a custom item that fits into their home.
Please note that we use real wood, thus natural variation in grain and color is normal.